Terms of service

Terms of Service

OVERVIEW Welcome to NORTH ALPINE. The terms “we”, “us”, and “our” refer to NORTH ALPINE. We operate this store and website to provide you with a straightforward, reliable shopping experience (our “Services”). Our store is powered by Shopify, which provides the platform we use to sell our products to you.

The terms and conditions below outline your rights and responsibilities when using our site. Please read them carefully. They contain important information about your legal rights, including warranty disclaimers and liability limitations. By visiting our site or buying something from us, you agree to follow these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

  • Age Requirement: By agreeing to these Terms, you confirm you are at least the age of majority in your state or province, or you have given us consent to allow your minor dependents to use this site.

  • Accurate Information: To buy from us, you will need to provide your email, billing, and shipping details. You guarantee that all the information you provide is accurate, complete, and current.

  • Account Security: You are responsible for keeping your account password safe and for everything that happens under your account. You may not sell or transfer your account to anyone else.

SECTION 2 - OUR PRODUCTS

  • Appearance: We do our best to display our products accurately. However, the colors and details you see may vary depending on the device or screen you are using to view the site. We cannot guarantee that your monitor's display of any color will be perfectly accurate.

  • Availability: We reserve the right to limit the sales of our products to any person or geographic region. We may discontinue products at any time, and product descriptions are subject to change without notice.

SECTION 3 - ORDERS

  • Order Acceptance: When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order is not official until we confirm it and process your payment.

  • Cancellations: Review your order carefully before checking out. Once an order is accepted and processed, we may not be able to cancel it.

  • Personal Use: You agree that you are buying our gear for personal or household use—not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

  • Pricing: Prices, discounts, and promotions can change without notice. You will be charged the price in effect at the time you placed your order. Unless stated otherwise, prices do not include taxes, shipping, or customs charges.

  • Payment Details: You must provide complete and accurate credit card and billing information. You guarantee that you are authorized to use the credit card provided and that you will pay all charges incurred, including shipping and taxes.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates, not guarantees. Once we hand your package over to the shipping carrier, the risk of loss transfers to you. We are not responsible for delays caused by the carrier, customs, or events outside our control. (See our Shipping Policy for full details).

SECTION 6 - INTELLECTUAL PROPERTY

Everything on this site—including our name, logos, text, images, videos, and graphics—is owned by NORTH ALPINE or our partners and is protected by copyright and trademark laws.

  • What this means: You can use our site for personal shopping. You cannot copy, reproduce, steal, or resell our website content or branding without our written permission.

SECTION 7 & 8 - THIRD-PARTY TOOLS AND LINKS

  • Tools: We may give you access to third-party tools (like sizing calculators or specific payment gateways). We do not control these tools and provide them "as is." Using them is at your own risk.

  • Links: Our site may contain links to outside websites. We are not responsible for the content, accuracy, or safety of those external sites. If you leave our site to visit a third party, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. They provide the online e-commerce platform that allows us to sell to you. However, your purchase is directly with NORTH ALPINE. By using this site, you agree that Shopify is not responsible for any aspect of the sale between you and us, including any issues with the products themselves.

SECTION 10 - PRIVACY POLICY

Any personal information you give us is handled according to our Privacy Policy. Because Shopify hosts our store, they also process your data to help the site run smoothly.

SECTION 11 - FEEDBACK AND REVIEWS

If you send us reviews, ideas, or suggestions ("Feedback"), you agree that we can use, edit, publish, and distribute that Feedback anywhere, at any time, without paying you for it. Your Feedback must not violate anyone else's rights, contain malware, or use abusive or illegal language. You are solely responsible for the accuracy of the comments you make.

SECTION 12 - ERRORS AND OMISSIONS

Sometimes, there may be a typo on our site relating to a product description, price, or shipping time. We reserve the right to correct any errors and to cancel orders if the information on the website was inaccurate when the order was placed.

SECTION 13 - PROHIBITED USES

You are strictly prohibited from using our site to:

  • Do anything unlawful or malicious.

  • Harass, abuse, defame, or harm others.

  • Submit false information or steal personal data.

  • Upload viruses or malicious code.

  • Spam, phish, or scrape our website. If you violate these rules, we will terminate your access to the store immediately.

SECTION 14 - TERMINATION

We can terminate your access to our Services at any time if we suspect you have failed to comply with these Terms. You will still be responsible for any outstanding payments due up to the date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Products provided "As-Is": We provide our site and products "as is" and "as available." This means we do not make any absolute guarantees that your use of the service will be perfectly uninterrupted, fast, or error-free. We disclaim implied warranties of merchantability or fitness for a particular purpose to the maximum extent permitted by law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, NORTH ALPINE, our employees, and our partners are not liable for any injury, loss, or any direct, indirect, incidental, or consequential damages (including lost profits or data) arising from your use of our site or any products purchased here.

SECTION 17 - INDEMNIFICATION

If you break these Terms or violate the law, and it results in a third party suing us, you agree to defend NORTH ALPINE and pay our legal fees and damages.

SECTION 18 TO 22 - LEGAL BOILERPLATE

  • Severability: If any part of these Terms is found to be illegal or unenforceable, the rest of the Terms will still remain in full effect.

  • Entire Agreement: These Terms (and any policies linked within them) make up the entire agreement between you and NORTH ALPINE, replacing any past agreements.

  • Assignment: You cannot transfer your rights under this agreement to anyone else. We can transfer our rights without notice to you.

  • Governing Law: These Terms are governed by the laws of the jurisdiction where NORTH ALPINE is headquartered.

  • Headings: The bolded titles used in this document are just for easy reading and do not alter the legal meaning.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time. The most current version will always be posted on this page. It is your responsibility to check back periodically. By continuing to use the site after changes are posted, you accept the new Terms.

SECTION 24 - CONTACT INFORMATION

If you have any questions or concerns about these Terms of Service, please contact us directly at: Email: contact@northalpine.online